I have been seeing a lot of articles lately about authors responding negatively to bad reviews. First of all- as an author- I would never respond to any review except to maybe thank the reviewer for taking the time to read the book. Second- authors shouldn't respond. As stated in many of the responses to those articles, reviews are meant for readers, not for the author.
If you're going to be an author, you need to come to terms with this absolute FACT- Not everyone will absolutely love and adore your work! You WILL be rejected, and you WILL be criticized- get over it! If you can't handle a bad review gracefully, maybe you should reconsider your idea to publish.
On the flip side of this- yes, there are some people out there who simply like to post negativity. Should authors respond to these so-called Trolls? Lets answer together everybody! ABSOLUTELY NOT! All responding does is goad others into continuing the argument. And that is bad publicity for the author, and can lead to other people being dragged into a fight that shouldn't have happened in the first place. Why? Because everybody is allowed their own opinion!
Am I saying that getting a bad review won't hurt? No. What I'm saying is: if your first instinct after reading a bad review is to attack the reviewer, take a breath and BACK OFF. Never post something in anger, because it cannot be taken back. If you step away from the review and think about it logically, you will realize that it is one person's opinion. Always realize that you can't please everybody. Just let others have their opinions and share them where they want. Then authors can get back to what they should be doing- Writing!
Just my personal opinion on a growing problem. :) Happy Writing everybody!